The “X” in “XaaS” is tantalizingly broad. It stands in for “anything.” Yet for many organizations, the definition of “the cloud” still revolves around three primary use cases: of Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). By broadening your cloud horizons, you can create leaner, more…

As we enter 2019, cloud continues to be at the forefront of key initiatives for many organizations. CIOs are increasingly challenged with managing risk, reducing cost and creating revenue streams. It’s not enough for CIOs to just keep the lights on. They really need to focus on using technology as a differentiator for their business….

I was part of a group from CDW that recently attended the biannual Technology & Services World (TSW) 2018 conference in Las Vegas. The Technology Services Industry Association (TSIA) puts on the event in part to help organizations such as CDW learn about creating cross-functional strategies for cost-effectively improving their customer engagement model. For myself,…