If you have evaluated or use Office 365 for any of your collaboration and productivity needs, I don’t need to tell you how popular Microsoft Teams has become in the marketplace, even recently surpassing Slack in user adoption. However, many organizations have been more tentative about moving to Microsoft Teams for calling and meetings. This…
Effective security requires an organization to know where its data resides and how it’s being used, especially when that data is migrated to the cloud. When you lose sight of these factors, you lose control of security. A company I work with recently encountered a situation that highlights the importance of this issue. The company…
Cisco recently released a new major update to its SD-WAN solution. This release introduced advanced security features baked directly into IOS XE SD-WAN. The release notes can be found here and more information about the SD-WAN security features can be found here. With SD-WAN security, Cisco was looking to solve four common branch security use…
Until recently, organizations had compelling technology-related reasons for limiting remote work. Video solutions that would enable face-to-face communication were wonky; it was difficult to secure and update off-network employee devices; and workers needed to use often-clunky virtual private network (VPN) connections to access critical work applications. Today, all that has changed — or, at least,…
As we enter 2019, cloud continues to be at the forefront of key initiatives for many organizations. CIOs are increasingly challenged with managing risk, reducing cost and creating revenue streams. It’s not enough for CIOs to just keep the lights on. They really need to home in on using technology as a differentiator for their…
Cisco Systems flagship Contact Center products, Unified Contact Center Enterprise (UCCE) and Unified Contact Center Express (UCCX) have not had a major release for a while now. That is about to change in 2019: Due out mid-January, these products will release v.12. As the consolidation happens and the two products move closer together in features…
