One of the most common questions data center operators have is which workloads they should move to the cloud. A frequent follow-up is which cloud is the best destination for each workload. The cloud has become a regular element of most IT strategies. Its flexibility, agility, scalability and budget reliability make it an attractive option…

The end users of many on-premises and hosted Cisco Unified Communication customers have never been able to communicate natively from their Cisco Jabber clients to their third-party business partners who use Microsoft’s Lync or Skype for Business. It’s as if they were on opposite sides of a river with no “bridge” to cross, leaving them…

The entrepreneurial spirit and technology acumen of the United States provide reason for optimism in the fight against cybercriminals, said former FBI Director Robert S. Mueller III. At the helm of the FBI from September 2001 through September 2013, Mueller came to view cybercrime as a top threat to the U.S., but when organizations pulled…

With Cisco’s recent launch of the Catalyst 9000 series of switches, there are many new and interesting features that come along with it. The Catalyst 9000 switches were designed by Pininfarina from the ground up with usability, airflow, noise, ease of maintenance and energy efficiency in mind. They are also announcing “intent based” networking, which…

CDW has long been associated with IT infrastructure and hardware; however, the professional services provided by CDW are not widely exposed. I’m the technical architect for our Professional Services on the Contact Center side, and after having several conversations with companies at Cisco Live, I thought it might be prudent to write this blog to…

In the first blog of this series, Components of a Holistic Mobility Solution we described several components that are integral to a full mobility solution. This included the management of devices and applications, applications and client virtualization, data access and protection as well as identity management. In this post, we are going to discuss mobile…

Retail technology is evolving remarkably. With the right applications and data analytics, retailers can effectively personalize shoppers’ in-store experiences. They can seamlessly integrate brick-and-mortar stores with their online presence. And they can manage inventory with unprecedented efficiency, letting them meet customer demand without having to overstock product. But advanced applications and analytics aren’t enough. Amid…

In Are You Taking the Right Approach to Backup and Recovery? Part 1 we covered many of the reasons backups fail, as well as the importance of having a backup strategy that fits your situation. Data storage needs are growing exponentially, which means more data also needs protecting for longer periods of time. Tape storage…

A common oversight I’ve seen customers make in my role as a Senior Software Services Manager at CDW is they often develop a business plan for adopting a new solution and show an attractive return on investment (ROI) dependent upon increased productivity, but they lack a plan to ensure their users adopt the solution in a…

Today’s college and university campuses are marvels of digital engagement. Digital native students complete, submit and track their coursework from their laptops. Professors enhance their lectures with multimedia presentations on Apple TVs controlled by their iPhones. Distance learning extends the reach of institutions around the world. And more opportunities to enhance higher education through mobility…