Twenty years ago, investors and analysts asked businesses, “What’s your web strategy?” Fifteen years ago, it was, “What’s your mobile strategy?” Today, it’s, “What’s your AI strategy?” Artificial intelligence gives businesses powerful new ways to get deeper insights into customer experiences, needs, wants, habits, risks and more. Yet as with the web and mobile, recognizing…

Getting insights from our peers is one of the most important ways that IT and business leaders gain valuable information. In the security realm, we learn from each other about the threats we face as well as solutions, strategies and services that can help organizations address these threats. The latest version of “The Cybersecurity Insight…

A few weeks ago, my wife and I went to see Smiths guitarist Johnny Marr (who, by the way, is awesome) in concert. We were only a few feet from the stage, but just before the show started, I noticed that the speakers were situated far behind us and aimed away from where we were…

As the technical lead for the incident response (IR) team at CDW, I see quite a few attacks that occur against organizations, with the most prevalent including phishing (most often leading to credential theft), advanced malware and ransomware. Ransomware is typically the most destructive for organizations that have not prepared or planned for this type…

Most technology professionals today understand that their companies can’t afford for their IT shops to be stuck in “keep-the-lights-on” mode. Obviously, it’s essential for technology departments to ensure adequate reliability, availability and performance for IT resources. But even if staffers are performing these tasks at the top of their game, an IT shop that stops…

Manufacturers can use the Internet of Things as the foundation for digital transformation efforts that maximize efficiency, productivity and customer satisfaction. But as they explore these efforts, many manufacturers run into two common hurdles: applying IoT to legacy manufacturing equipment and making sense of all the data flooding in. The good news is both hurdles…