Digital transformation initiatives can make workers and processes much more efficient and productive. But are the actual initiatives as efficient and productive as they can be? This isn’t a brain teaser. It’s about identifying ways to maximize each digital transformation project’s return on investment while minimizing its overhead costs. Organizations often have multiple digital transformation…

If you’re a healthcare provider, it’s hard to keep up with the Joneses — or the Smiths, Johnsons, Browns and Williamses. Those are the five most common U.S. surnames. So in a major city, odds are high that some among the millions of people will share the same surname, first name and even birthdate. That’s…

No retailer wants to read complaints about their store on social media platforms such as Yelp or Facebook. And in segments with thin margins, such as grocery stores, a lousy customer experience can be particularly damaging. To improve the customer experience, retailers are increasingly implementing autonomous systems that can continuously monitor stock levels, cleanliness and…

When it comes to safeguarding employees, customers and assets, the Internet of Things (IoT) offers plenty of new tools. Video surveillance is one of the most powerful types, but understanding its technological nuances is critical for maximizing both its effectiveness and your budget. K–12 education illustrates the top considerations, but they’re equally applicable to many…