During the global pandemic, Emerging Technologies — the area of IT that I focus on — has seen an exciting influx of new technologies and offerings in a short amount of time that help keep people safe and connected.

Some of these technologies, especially robotics and drones, are causing disruption in the channel in a couple of ways: by providing new avenues for people to communicate in a socially distant world and sanitizing entire rooms autonomously. These emerging technologies are providing peace of mind to coworkers, students and teachers as businesses and schools create plans to reopen.

As localities slowly begin to reopen, technology will be an essential part of the process. The digital infrastructures at the heart of many modern cities may prove critical to keeping the coronavirus at bay. There are many other potential coronavirus-related applications for video in digitally connected cities and the organizations within them. Some, such as using facial recognition for contact tracing, may be controversial, and there are certainly privacy and security issues that municipalities must address. But the fact that a device as simple as a mounted camera combined with powerful analytics software might be used to accomplish in just a few seconds what would otherwise be quite difficult — that’s something localities and other organizations must consider.

The global pandemic and social distancing measures have redefined the office for many people. Industries that never would have considered allowing their office employees to work from home were forced to rethink decades of business as usual.

This change has also brought new technology needs. Since these businesses had built technology infrastructures that relied on traditional network and application architecture, a shift had to occur. Suddenly, IT departments were dealing with overloaded VPNs or having to deploy a VPN that they never had to maintain before. Compound that with the fact that users are now accessing company resources from networks or assets that corporate IT has no control over, that most home routers are still vulnerable to exploitation and that, in many cases, the network gates were flung open in the name of productivity ― it’s enough to give any CISO an ulcer.

So how can companies mitigate these risks? Now that everyone is settling into a routine and we’re adjusting to this “new normal,” it’s an ideal time to reach out to your users and talk about security.

With schools closed due to the ongoing health crisis, teachers everywhere have been inundated with instructions and suggestions on how to adapt to the world of remote learning. But volunteer facilitators, coaches and managers in charge of leading student extracurricular activities have been largely, if not entirely, left out the discussion. Many esports leaders are asking what they can do to manage the activity remotely. Here are a few ideas.

In my role as product manager at CDW for emerging technologies, I work with vendors that are producing some amazing new solutions. Many of these products are being taken up by emergency response and public safety organizations.

When it comes to emergency response, technologies such as drones and augmented reality (AV) and virtual reality (VR) are capable of assisting frontline workers in safely executing their tasks. Healthcare professionals and first responders can leverage those same technologies to maintain social distance and support early detection of contamination, and can also use mobile devices to stay in contact with non-urgent medical patients. Read about more use cases for emerging technologies.