I’m currently working with a healthcare organization that is attempting to design the “hospital of the future.” It’s no surprise that this organization is adopting IT solutions to optimize patient care, but the hospital is spending just as much time and energy on improving the clinician experience. Why? For one, the hospital is trying to…
The holiday shopping season is inevitably followed by the return season. That’s been a headache for retailers and consumers alike since the dawn of trade, but e-commerce has turned it into a migraine. Why? Brick-and-mortar retailers are increasingly using immediacy and convenience to compete against e-tailers. Two ways are by giving customers the option of…
When most people think about wearables and the Internet of Things, it’s usually smartwatches and fitness trackers that come to mind. But the world of wearable IoT is a lot bigger than that, and the devices do much more than alert users to text messages or track their number of steps. By 2020, the number…
Radio frequency identification (RFID) has been around for a long time. In the 1940s it was used successfully to identify airplanes. In the ’60s and ’70s, still a government technology, it was used to keep secrets safe and restrict access to sensitive areas. In the ’80s, passive tags were created. This helped reduce the price…
The days when digital technology lived only on our desktops and in our data centers are gone. Now almost everything in our work environment is digital, from our vehicles to our air-conditioning systems. And we have powerful computers in our pockets at all times. IT leaders must understand — and respond to — this new…
Businesses live and die by metrics. Everywhere, the sheer volume of data is being examined, reexamined and leveraged. Let’s take a look at one part of the business world – more specifically, the retail space – to see what this industry is doing in Big Data.
