Digital transformation, customer experience and omnichannel are three of the biggest buzzwords in retail these days. Here’s one more to add to the conversation: layaway. Surprised? That’s understandable. After all, layaway is a century-old service that many retailers phased out decades ago when credit cards went mainstream. But many others still offer layaway. One reason…

It’s no secret that the U.S. population is aging. In fact, the U.S. Census Bureau notes that by the year 2030, all baby boomers will be older than 65. At that point, 1 out of every 5 U.S. residents will be of retirement age. This trend poses serious challenges for healthcare providers, who will be…

When it comes to data analytics, there is a lot to be learned from what higher education institutions are doing with this technology. Schools are facing constant financial and competitive pressure — not unlike most businesses. They need to retain their customers, the students. This can be difficult because of competition from online educational options…

Organizations across industries are expressing increased interest in data strategy. For many organizations, the initial reaction is to focus on the data itself; in reality, the data is only a small portion of what is important in a data strategy. Many IT and line of business leaders are surprised to learn the best place to…

Drone technology has advanced rapidly in recent years, but organizations are still only scratching the surface of what these devices can do. For business and IT leaders who are unfamiliar with the technology, drones might seem like the domain of hobbyists or the military. But advanced features — such as high-resolution cameras, heat sensors, artificial…

Seven years ago, Harvard Business Review called data science “the sexiest job of the 21st century.” It’s even sexier today, judging by the 55 percent increase in data scientist job postings between June 2017 and June 2019, with annual salaries averaging $121,000. This demand reflects the growing amount of data that organizations collect and source…