CDW Solutions Blog
Solutions Blog Insights From Experts Who Get IT
  • Topics
    • Cloud (308)
    • Data Center (330)
    • Digital Workspace (470)
    • Networking (263)
    • Security (318)
    • Software (327)
  • Explore CDW.com
Explore CDW.com

Topics

  • Cloud
  • Data Center
  • Digital Workspace
  • Networking
  • Security
  • Software

Subscribe to Newsletter

Calling Party Blocking for Cisco Unified Communications Manager

A few configurations to your telephony platform can shield your users from a wide range of spam calls.

By Mike Underwood
|
September 15, 2020
Services

Regardless of the vendor, when we discuss call routing in a telephony platform we’re almost always focused on the destination of the call. Similar to how the postal service operates, when the system is delivering the call or message, we are rarely focused on who the originator is. Keeping that in mind, it doesn’t take much imagination to come up with a few scenarios where it may be beneficial to block specific numbers, or ranges of numbers from reaching your end users.

In this blog post, I’ll show you how to implement a check on the calling party number (CPN) in a Cisco voice solution and keep those pesky spam calls at bay.

In order to illustrate the logic, let’s define some key components and run through a few examples.

Read More   

Cisco Finesse Brings Screen Pops to the Masses

Enhancing Efficiency with the Right Application

By CDW Expert
|
April 17, 2015
Digital Workspace

It’s almost sad if you think about it: Here we are in 2015, yet most businesses still don’t have basic contact center screen pops. Countless customers still need to repeat themselves countless times, and countless agents still waste countless minutes. 

Read More   
Most Popular
Digital Workspace | Security

Prioritize These Security Considerations as Users Work from Home More Frequently

Digital Workspace

8 Things to Consider Prior to Deploying Microsoft Teams

Digital Workspace | Services

How to Enable Remote Work for a Contact Center

Cloud | Digital Workspace

Avaya Cloud Office Serves Up Collaboration Solutions

Cloud | Digital Workspace

How Cisco Webex Interop Connects with Microsoft Teams

Recommended for You
Topics
  • Cloud
  • Data Center
  • Digital Workspace
  • Networking
  • Security
  • Software
Connect With CDW
  • Explore
    • Our Experts
    • CDW.com
    • BizTech
    • EdTech
    • FedTech
    • HealthTech
    • StateTech
  • CDW Solutions
    • Solutions Center
    • Cloud
    • Data Center
    • Digital Workspace
    • Security
  • Connect With CDW

Copyright 2007-2021 CDW. All Rights Reserved