Some users find large videoconferencing rooms a bit intimidating. These rooms may feature sophisticated displays and powerful cameras but may not be simple of use. Frequently, if users only need to have a one-on-one session rather than a larger meeting, they’ll opt to make a phone call from their desk instead. This stage fright is…
Meetings: All companies need them. But for some reason, no one seems to like them. Of course, organizations have to hold meetings to get teams on the same page, gather input from employees, communicate important information from management and spark collaboration. But employees often view them as a waste of time. Even if a particular…
It’s easy to take collaboration tools for granted. They’ve evolved gradually over time, adding a feature here and upgrading a user experience there. Now, platforms such as Cisco Webex allow users from around the world to collaborate via HD video, screen sharing, voice and chat. They really are incredible tools that allow for a level…
Last month, I had the luxury of spending three days discussing the state of collaboration in the marketplace by participating in CDW’s Collaboration Roadshow. These Collaboration Roadshow sessions are an opportunity for customers or potential customers to join some of CDW’s best and brightest at one of our local offices and discuss their organization’s collaboration…
At CDW, we’re proud to boast over a dozen accredited Cisco Webex Ambassadors who’ve reached the “Professional” level of accreditation (and two “Masters”). The Professional level is for developers or aspiring developers, and through their studies, these individuals have become experts in the APIs of Cisco Webex Teams and Webex Meetings and applying them to…
Collaboration solutions make it easier for employees to work together. So, it’s ironic that the tools themselves sometimes refuse to “play nice” with one another. Organizations often incorporate technologies from multiple vendors to create full-featured customer engagement centers, phone systems and video collaboration environments. But when something goes wrong — or when managers or users…
