The excitement of realizing the benefits of the cloud means that organizations sometimes skip the planning process and move right ahead to the implementation phase. But those who have dived headfirst into the cloud have sometimes found themselves backing out as fast as they jumped in when issues around performance, cost or security don’t work…
— Written by Troy Brick-Margelofsky, Brandon Jackson and Stephan Stelter Public cloud, just like private cloud, has advantages and disadvantages, depending on the circumstances in which it is used. That’s why almost every organization will gravitate toward some combination of cloud solutions that best achieves its business goals, performance expectations and requirements for security and…
Those of you have read part 1 and part 2 of this blog series already know all about the cloud migration framework — what it is, why it’s important and how to get started. This post will discuss the last piece of the puzzle: the migration. Migration Framework Key Steps for a Cloud Migration The…
In my last blog post, I discussed the importance of following a detailed framework when migrating to the cloud. By doing so, organizations ensure key areas are incorporated into their implementation and migration efforts remain consistent. This blog post dives deeper to discuss the data-gathering, analysis, dependencies and strategic roadmap phases of any successful framework….
Cloud has been on many minds when it comes to contact centers. Cisco has its Hosted Collaboration Solution (HCS) platform, which is a part of its on-premises software to run in partner data centers and function as if it were a cloud. Many have considered this more of a haze than a cloud. But it…
“This stuff is hard,” said Michael Glover, vice president of IT Infrastructure at a Fortune 500 retail company. “Either I put the wrong workloads into the public cloud, which should have stayed on-prem, my monthly bill jumps 70 percent from its usual baseline, or I can’t find an excellent cloud resource for mundane, too-deep-in-the-weeds development…
