As in many industries, healthcare organizations are finding that employee expectations of technology are rising as millennials and Generation Z employees replace retiring workers. These younger healthcare professionals grew up with mobility, and they expect to be able to use mobile devices and apps to do virtually all aspects of their jobs.

Patients are more involved with their healthcare than ever before. There are many factors behind this increased involvement, including the increasing use of mobile and telehealth tools as well as other healthcare communication technologies. By improving collaboration among patients, providers and clinicians, these solutions improve patient engagement and outcomes, all while streamlining care.

Healthcare organizations today are under enormous pressure to not only reduce high readmission rates but also ensure the overall wellness of their patients. At least one estimate from researchers at Massachusetts General Hospital calculates that more than $8 billion is spent annually on potentially preventable readmissions. What’s more, federal regulations require the Centers for Medicare…

Recently, I was talking to a peer at TigerConnect about one of the company’s largest customers. Although TigerConnect (previously TigerText) was created to facilitate HIPAA-compliant sharing of patient information, it turned out that this customer’s most enthusiastic adopter of the tool is its food services department, which sends as many as 30,000 messages each month…

When patients are hospitalized, doctors track their blood pressure, heart rate, blood oxygen level and half a dozen other metrics. Some hospitals do a better job than others of using this data to arrive at real-time medical insights, but at least the information is available. When patients leave the hospital, however, their doctors often receive…

Healthcare is plagued by too much waiting around. Visit any doctor’s office or hospital emergency room, and you’ll almost certainly find several patients frustrated with the long wait time until they are seen. While there’s no silver bullet to completely eradicate the waiting game from patient care, we’re finding that the increasing ubiquity of mobile…