– Written by Troy Brick-Margelofsky and Stephan Stelter.  It seems like every year the data center conversation turns more and more around the need for IT simplification. Terms such as “data center modernization,” “digital transformation,” “private cloud,” “public cloud,” “hybrid cloud,” “automation” and “orchestration” hold the promise of a simpler, more efficient infrastructure. However, instead…

Digital transformation occurs when enterprises fundamentally change their business model, creating a shift in technology that affects IT culture and how value is being delivered to customers. Scale, referring to additional connected devices increasing data growth, is one of those technological changes. The Internet of Things, for example, is often a key component of digital…

From security conferences to post-breach remediation documents, network segmentation is the most highly mentioned security topic since next-generation anti-virus software. That’s for good reason. Many recent high-profile security breaches might have been prevented had the victim employed network segmentation to limit the reach of attackers once they established an initial foothold on the network. However, many organizations…

Cisco Systems’s flagship Contact Center solution, including both Unified Contact Center Enterprise (UCCE) and Unified Contact Center Express (UCCX), has had but one certified solution for its product on the automatic speech recognition/text-to-speech and voice biometrics front. That is now changing with the introduction of another option from LumenVox. Learning about LumenVox LumenVox’s offering has…

Due to the popularity of collaboration platforms such as Facebook, Microsoft Teams, Slack and so on, the usage of bots has become increasingly common. Running bots on these platforms can increase productivity, inspire innovation and provide the opportunity for employees to learn new skills. Interested in creating your own bots but unsure how to get…

Cisco recently released a new major update to its Software-Defined Access solution; the release notes detail what’s new. In this post, I assume you are already familiar with the SD-Access solution and instead focus on a few of the enhancements I think are most exciting. Distributed Campus One of the major missing pieces from SD-Access…