There’s an old saying in networking that goes something like “You’re only as good as your tools and to the degree that they are updated.” This usually comes up when we’re talking about network management. Like the rest of the IT world, innovation in networking technology is constant, which means that the processes and tools we use to run the network are constantly being improved upon and updated.

What’s worse than warranty work? Box fails. Is it the power source? A bad fan, blade or card? Either you need a new box or technical support to fix the current one. Every IT manager has been there, and every IT leader wants it fixed immediately. There may not be a more mundane workflow in IT and a bigger drain on valuable IT resources (well, maybe help desk). Every manufacturer offers some type of warranty service with software support and equipment replacement.

Many organizations have embraced software-defined innovations such as the software-defined data center and the software-defined WAN, taking advantage of programmability and automation to simplify the management of their networks and other data center resources. What’s been missing, until recently, was a way to achieve the same benefits at the access layer of the network.

In part 1 of this blog series, we looked at several factors including meeting platform support and integration capabilities, audio quality and ease of support when shopping around for the right huddle room solution. We will now wrap things up by considering the solution’s ease of use and its overall cost as important factors to…

CDW recently participated in a Cisco workplace transformation hackathon to create a proof-of-concept solution to showcase the changing workplace. What exactly is workplace transformation? It is the process of reimagining the workplace to adapt to the changing needs of workers and ever-evolving technology, as well as accommodating different types of work within the same organization….

In 2019, there is a lot of buzz about Cisco Webex Calling. We’re finally seeing the fruits of Cisco’s acquisition of BroadSoft back in 2018. Here are my bottom-line impressions of the strengths of Cisco’s new subscription services, and things to consider when determining if it is the right fit for your organization. What Is…