It seems that at any collaboration summit, event or IT business strategy discussion that I attend people talk about if and how they should migrate to the cloud. Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are most certainly topics of conversation. In my experience, I have seen customers struggle…

Often, I hear people talk about hyperconverged infrastructure as though it’s still an emerging, almost experimental solution. But the reality is that many organizations have deployed hyperconvergence — which combines storage, computing and networking into a single system — for years. As these organizations have learned, HCI can have a significant impact on their IT…

All-flash is no longer the future of storage — it’s the present. The adoption of all-flash storage arrays has accelerated greatly in the past year, with sales totaling nearly $2.5 billion in the first quarter of 2019. Greater reliability, reduced power consumption and simplified management are three major reasons why organizations are moving to flash….

Many of the discussions I hear about data center modernization involve massive enterprises that focus on efforts such as incorporating automation throughout their data centers, containerizing applications for cross-environment portability and moving to a more agile app development process. Don’t get me wrong; all of these use cases are enormously valuable — for the right…

When I work with customers on data center refreshes, the most successful projects are those that include executives and line-of-business stakeholders in the planning process. This isn’t because the residents of the executive suite or the sales department know more about technology than the IT shop — far from it. Rather, when everyone comes together…

When I talk with customers, many tell me that their data center teams spend around 80 percent of their time “keeping the lights on,” performing routine management and support tasks. There are a number of problems with this situation. First, an employee who spends 80 percent of working hours on rote tasks will be able…