Retail really is all about the customer experience. For years, some observers have been saying that retail stores are on their way out, that they can't keep up with online retailers who can sell customers the items they want at a lower cost, since they don't have to maintain stores or pay a sales staff.…
How fast is the Internet of Things (IoT) growing? Another 31 percent this year, for a total of 8.4 billion connected devices worldwide, according to Gartner. By the end of this decade, the amount should top 20 billion. Those numbers mean businesses, colleges, government agencies and other organizations need to develop IoT strategies as soon…
The days when digital technology lived only on our desktops and in our data centers are gone. Now almost everything in our work environment is digital, from our vehicles to our air-conditioning systems. And we have powerful computers in our pockets at all times. IT leaders must understand — and respond to — this new…
In my role as CDW’s Internet of Things practice lead, I hear a lot of different definitions of IoT that complicate the discussion. At its core, IoT is the convergence of IT and operational technology, or OT. To simplify the concept of IoT, I draw an analogy between IoT and the human body. IT is…
