Don Barker

What’s the secret to maximizing a digital workspace solution’s ROI and minimizing its total cost of ownership? The IT department must collaborate with each line of business (LOB) to understand its unique business goals and workstyles. Collaboration solutions illustrate why. Businesses often have a hodgepodge of chat, video, calling and shared platforms from different vendors…

It’s difficult to overstate how important communication is in the era of the distributed workforce. Yet when it comes to remote collaboration, too many organizations rely on a brittle collection of point solutions that can frustrate efforts to work together over voice, text, video and shared digital environments. The result is predictable: Workers often default…

It’s been a year since Apple and Cisco Systems announced their partnership to “transform business through mobility,” so what’s come of that pairing?  There has been a considerable amount of collaborative innovation. The companies have worked together to build in the necessary integration for devices running the Apple iOS 10 operating system and Cisco network…

I’m often asked whether the inexpensive headsets advertised on the web are adequate for the workplace. Simply put, they’re not. These devices connect organizations to their customers and the outside world, so it pays to invest in a good headset — ideally one that works so well, you forget it’s even there. One thing I’ve…