If you have spent any time configuring Cisco voice gateways, you have likely struggled with dial-peer matching. Until recently, things were reasonably straightforward. Telephone directory numbers (extensions) were typically four digits. When a call came in from the outside, the carrier typically sent just the last four to seven digits. When you wanted to place…

The split between on-premises and cloud technologies isn’t new. Ask anyone who’s been in the world of computing for a while, and you’ll hear the topics of today as echoes from the past – think back to client-server or mainframe-and-dumb-terminal in the world of computing, or centrex and off-premises extension in the world of voice…

While the market for collaboration tools continues to grow and diversify, Cisco continues to dominate the collaboration space, not just due to its networking, security and data center architecture excellence, but because it has constantly innovated and built solutions to enhance the user experience. Cloud Competition One might think the advent of cloud and the…

On any given weekday, I can participate in several meetings, collaborate with colleagues, work on projects, check in with clients and still make it to my son’s 5 p.m. basketball game.