Sometimes, when I’m speaking with IT managers about how to build out video collaboration systems for their organizations, they want to start the conversation by talking about a particular high-end Logitech camera, or a specific, slick Samsung video panel. Often, these technology pros have a mandate from on high: A leader within the company has…

Digital transformation initiatives can make workers and processes much more efficient and productive. But are the actual initiatives as efficient and productive as they can be? This isn’t a brain teaser. It’s about identifying ways to maximize each digital transformation project’s return on investment while minimizing its overhead costs. Organizations often have multiple digital transformation…

If you’ve been working in corporate America in the past decade, phrases such as … “I’m on a conference call.” “Hang on, I’m on mute.” Or, “Hold on, I’m trying to dial in my meeting ID.” … have become commonplace. The beauty of modern technology is that it enables remote work and virtual collaboration in…

All the way back in 2015, Cisco announced Cisco Spark (now Cisco Webex Teams). Alongside the business messaging app, Cisco also announced Spark Room Devices (now known as Cisco Webex Devices), a new cloud service that allows customers to experience Cisco’s video solution on a subscription basis, without having to invest in the infrastructure, maintenance…

In my first post on the Surface Hub, I focused on potential new use cases for this hybrid devices. Then my second blog post in this series took a deeper dive into the Surface Hub’s features and how it compared to the competition. Now, I’m finally getting around to the question of whether this product is…

One of the main responsibilities in my job as an architect is to look at what’s happening in the industry, discuss with people closest to the sources and then experience the innovations for myself to help set direction for CDW and provide recommendations to our customers. When I first saw the Surface Hub, I didn’t…