Telemedicine has been on the scene since the early days of the internet when the federal government looked to provide rural patients with access to the same kind of healthcare expertise that was available in large urban centers. While telemedicine has been available since at least the 1990s, results from CDW’s 2017 Patient Engagement Perspectives Study…

When videoconferencing first ran over IP, it could only speak one language. Videoconferencing systems would, for the most part, only transport traffic over H.323. H.323 quickly became the recommended standard in the videoconferencing market for all audio and visual communications. Today, with the introduction of Bring Your Own Device (BYOD) into the workplace, the problem…

“How do I get the most out of my investment?” It’s a question all IT organizations ask themselves when they review applications they have in their environment, especially when considering upgrades and migrations. This question can and ought to be answered with both technical and user adoption considerations in mind. And it presents quite the…

Teleworking is no longer just a trend. It’s the norm. With 61 percent of people working outside of the office today, organizations have to adjust the way they empower workers to collaborate. And that’s making the virtual meeting experience a core element of collaboration for any organization. Communications Tools Get a Reboot Collaborating across distances isn’t…

According to Greek mythology, the giant Argus Panoptes had 100 eyes, making him the perfect watchman, because only a few eyes would sleep at any given time. Cisco must’ve found a few of them on the Svalbard Islands, in the far northern part of Norway (Norway being home of TelePresence endpoint development at Cisco), to…

Despite all the noise from analysts and vendors pushing enterprises toward the promised land of pervasive video collaboration by video-equipping smaller conference and huddle rooms (as they should!), Cisco continues to keep a parallel focus on video conferencing in the larger conference room, board room and special events room segments. I don’t mean to dismiss…

Meetings aren’t what they used to be. Gatherings that previously happened around conference tables have transitioned into something more complex. Attendees now are as likely to be in an office across the continent as they are sitting across the room. Travelers participate via video chat on smartphones, while corporate teams attend via room-based systems that…

I have been an avid Spark user, ever since it was in beta as Project Squared. At first, I couldn’t understand why this was a big deal. But two years later, it is the core collaboration technology I use to get work done across my business unit. My day begins and ends with Spark. All…

CDW is on premise at Cisco Live. One of the biggest trends we are seeing is that users are clamoring for video collaboration and there’s a bit of “shadow IT” going on in some departments. Unfortunately, the experience is poor, systems aren’t working well together and you need a broad solution covering use cases including…

It’s Monday morning again, you’re getting ready for the week ahead and there’s barely time for lunch with all of the meetings scheduled and tasks to accomplish. You’re expected to balance more and more demands on yourself and your team while the IT department keeps adding layers of complexity as to how you collaborate. Why…