As localities slowly begin to reopen, technology will be an essential part of the process. The digital infrastructures at the heart of many modern cities may prove critical to keeping the coronavirus at bay. There are many other potential coronavirus-related applications for video in digitally connected cities and the organizations within them. Some, such as using facial recognition for contact tracing, may be controversial, and there are certainly privacy and security issues that municipalities must address. But the fact that a device as simple as a mounted camera combined with powerful analytics software might be used to accomplish in just a few seconds what would otherwise be quite difficult — that’s something localities and other organizations must consider.

Video surveillance technology is now in the middle of the same transformation that revolutionized business telephones 15 years ago. Organizations are moving from old, inflexible analog camera systems to modern and agile IP-based digital video surveillance technology. At the same time, they’re shifting responsibility for these systems from facilities teams to IT groups who are more familiar with providing reliable and consistent digital services to other business units.

A few weeks ago, my wife and I went to see Smiths guitarist Johnny Marr (who, by the way, is awesome) in concert. We were only a few feet from the stage, but just before the show started, I noticed that the speakers were situated far behind us and aimed away from where we were…