If you’re looking for new and different ways to provide a great customer experience, consider the surveillance systems you already have in your stores, warehouses and even parking lots. They’re there to thwart theft, but with a little incremental investment, these systems can identify opportunities to wow customers and keep them coming back. Take checkout…

Cities and municipalities face a number of tough questions as they try to provide residents with a good place to work and live. How much congestion and pollution are caused by vehicles circling the block as drivers look for a parking spot? Which intersections have the most near-miss accidents? Where is jaywalking common — and…

In a busy mall, someone drops a bag and walks away. How long will it be before security staff notice? And when they do, how long will it take police to identify the person who dropped the bag if it turns out to contain something dangerous, such as a bomb? With a video surveillance system,…