For many organizations, the ServiceNow Service Portal is the primary way that approvers interact with the records they approve. It is also often a major way that managers, directors and VPs interact with the system when introducing ServiceNow’s functionality to other departments. First impressions matter; providing an optimal user experience right off the bat can go a long way toward long-term adoption within an organization. Here are a few things you may want to do to improve the Portal experience for your approvers.

As countless organizations have raced to shift their employees to a remote work model using solutions such as videoconferencing tools, many have learned an unfortunate lesson about their user devices: throttled by their hard drives, they often struggle to keep up with the demands of latency-sensitive workloads. Fortunately, there’s a simple — and relatively inexpensive — fix. Solid-state drives (SSDs) can not only provide drastic improvements to performance, but also offer a boost to security and durability.

A common misconception about software-defined wide area networking (SD-WAN) is that all solutions are essentially the same. Choose your vendor, the thinking goes, and you’ll save countless dollars every year thanks to the efficiencies of centralized management. The truth is a little more complicated.

In my tenure as a technical architect, I have witnessed a great evolution in collaboration business reviews. What once was simply reviewing system compute, versions and tickets is now so much more.

So what should organizations prioritize when reviewing their collaboration environments?

Meetings: All companies need them. But for some reason, no one seems to like them. Of course, organizations have to hold meetings to get teams on the same page, gather input from employees, communicate important information from management and spark collaboration. But employees often view them as a waste of time. Even if a particular…