When I consult with companies about virtual desktop infrastructure (VDI), they often have a very specific use case in mind. They might be moving to flexible office space and want to give users access to their desktops anywhere in the organization, for example. Or, they might simply be refreshing their hardware and looking for a…

Benjamin Franklin said, “In this world, nothing can be said to be certain, except death and taxes.” If he were alive today, he’d add cybersecurity breaches to that list. In fact, the average number of records lost or stolen in a data breach grew another 1.8 percent over the past year, according to the Ponemon…

What are “soft costs,” really? The term actually originated within the construction industry and describes expenses not tied to the direct construction costs. Examples of construction soft costs include pre-planning, legal, engineering, financing and design. These ideas have been easily translated to IT operations; examples of technology hard costs are servers, storage, networking and software….