It’s difficult to overstate how important communication is in the era of the distributed workforce. Yet when it comes to remote collaboration, too many organizations rely on a brittle collection of point solutions that can frustrate efforts to work together over voice, text, video and shared digital environments. The result is predictable: Workers often default…

Collaboration technology offers a wealth of business benefits — including greater productivity, accelerated processes and reduced travel costs. But generalized discussions of collaboration’s benefits can feel a bit abstract, so it’s good to zero in on a particular use case.