Until recently, organizations had compelling technology-related reasons for limiting remote work. Video solutions that would enable face-to-face communication were wonky; it was difficult to secure and update off-network employee devices; and workers needed to use often-clunky virtual private network (VPN) connections to access critical work applications. Today, all that has changed — or, at least,…

One of the most challenging — but also most exciting — things about working in IT is the pace of change. As soon as IT managers roll out a new initiative, it seems, the ground shifts underneath them. Perhaps more than any other area of IT, end-user computing has exemplified this reality in recent years,…

If you’ve been working in corporate America in the past decade, phrases such as … “I’m on a conference call.” “Hang on, I’m on mute.” Or, “Hold on, I’m trying to dial in my meeting ID.” … have become commonplace. The beauty of modern technology is that it enables remote work and virtual collaboration in…

Collaboration means different things to different people, but everyone has to work with others some time. For many of us, this is more of a challenge than it has to be. Our collaboration often involves speaking with a colleague or a partner on the telephone, then following up via email. Later, if a colleague is…

I work out of Madison, Wis., and one of my closest colleagues is based in Cleveland. We’re rarely in the same room together. But when we see each other at an event, we don’t go through the whole, “It’s been a while, how’ve you been?” routine. Instead, we just pick up the conversation we were…

Today’s business world is in the midst of a massive transition, with 78 percent of small businesses projected to have fully adopted cloud computing by 2020. To be sure, cloud technology has changed the way we approach business challenges, leading to new opportunities for scalability, cost efficiency and innovation. The question is, how do you…