Sometimes, when I’m speaking with IT managers about how to build out video collaboration systems for their organizations, they want to start the conversation by talking about a particular high-end Logitech camera, or a specific, slick Samsung video panel. Often, these technology pros have a mandate from on high: A leader within the company has…

Most business leaders understand the power of video collaboration. According to a global study conducted by Forbes Insights, 62 percent of executives agree that videoconferencing significantly improves the quality of communication. And 55 percent of executives believe that videoconferencing also improves employee engagement. But driving the adoption of video solutions can be tricky. While employees…

Almost all of my closest colleagues are remote. On my team, I work directly with people who are based in Wisconsin, Texas, Pennsylvania and even India. But judging from our easy rapport — not to mention how much we accomplish together — an outside observer would probably assume that we all sit next to each…

Until recently, organizations had compelling technology-related reasons for limiting remote work. Video solutions that would enable face-to-face communication were wonky; it was difficult to secure and update off-network employee devices; and workers needed to use often-clunky virtual private network (VPN) connections to access critical work applications. Today, all that has changed — or, at least,…

One of the most challenging — but also most exciting — things about working in IT is the pace of change. As soon as IT managers roll out a new initiative, it seems, the ground shifts underneath them. Perhaps more than any other area of IT, end-user computing has exemplified this reality in recent years,…

If you’ve been working in corporate America in the past decade, phrases such as … “I’m on a conference call.” “Hang on, I’m on mute.” Or, “Hold on, I’m trying to dial in my meeting ID.” … have become commonplace. The beauty of modern technology is that it enables remote work and virtual collaboration in…