Microsoft recently revealed a strategic change to its Enterprise Agreement that will raise the minimum commitment for commercial customers as a way to simplify the purchasing process. Beginning July 1, 2016, new enterprise enrollments and enterprise subscription enrollments must commit to at least 500 users or devices, up from 250. Customers licensed under an existing…

I handle many Requests For Proposals (RFPs) from our customers. The RFP process was created as an equal-handed way to invite vendors to bid on sales opportunities. Unfortunately, many customers complain that the RFP process results in responses that vary widely, both in cost and features. The variance creates uncertainty about which responses truly satisfy…