Cybersecurity — one word that can inspire many different tactical approaches depending on its definition. If you feel overwhelmed by the idea of defining cybersecurity and developing a plan for its inclusion within your environment, then you’re not alone. Many organizations have started down the path of addressing exposure points, defining red and blue teams,…
It’s no secret that email is one of the most common ways that attackers gain a foothold on an organization’s network. Targeted spear-phishing campaigns use carefully designed messages that combine a sophisticated look and feel with appealing content to trick users into clicking on malicious messages. Awareness campaigns have their place, but the practical reality…
What’s the current state of multifactor authentication in your organization? If you’re like many of my customers, you might think that MFA is old hat — a problem solved years ago that now just requires a little routine maintenance. If that sounds familiar, it’s probably time for you to re-evaluate the role that MFA plays…
Cisco Systems’s flagship Contact Center solution, including both Unified Contact Center Enterprise (UCCE) and Unified Contact Center Express (UCCX), has had but one certified solution for its product on the automatic speech recognition/text-to-speech and voice biometrics front. That is now changing with the introduction of another option from LumenVox. Learning about LumenVox LumenVox’s offering has…
Cybersecurity attacks are more organized than ever. The threats to organizations’ applications and data require IT professionals to be more focused than ever, too. The attention that organizations are paying to security was on display in August at the CDW Managing Risk Summit in Boston. The event brought IT leaders from across the U.S. together…
Our nation’s financial system is fragile. The technology we depend on today for the secure exchange of funds between banks dates back decades to a system that was first built to facilitate funds transfers using Morse Code. Today’s incarnation of that system takes advantage of modern computing standards, such as TCP/IP networking, but that convenience…
