Most technology professionals today understand that their companies can’t afford for their IT shops to be stuck in “keep-the-lights-on” mode. Obviously, it’s essential for technology departments to ensure adequate reliability, availability and performance for IT resources. But even if staffers are performing these tasks at the top of their game, an IT shop that stops…

The term “digital transformation” gets tossed around a lot, and not always with a great deal of care or precision. At a fundamental level, the phrase refers to efforts to apply technology to all aspects of a business to achieve benefits such as improved efficiency, increased revenue or a better customer experience. As practiced, digital…

Many organizations migrate resources to the public cloud in part because they want to reduce their IT management burdens. By minimizing the footprint of their on-premises infrastructure, they hope to direct their internal IT staff away from routine maintenance and support tasks and toward more strategic projects that create value for the business. So, it…