Conversations about managing mobile devices can quickly turn into alphabet soup. First there was MDM, or mobile device management, which gave organizations better visibility into and control over smartphones and tablets. Then came EMM, or enterprise mobility management, which added content and application management capabilities alongside device management. The latest evolution is UEM, or unified…

Not that long ago, most police cruisers had a single internet-connected device: a rugged, in-vehicle laptop that allowed officers to securely connect to back-end servers, run license plate numbers and check for outstanding warrants. Today, the number of connected devices in a cruiser is limited only by police officials’ imaginations — or by the in-vehicle…

Until recently, organizations had compelling technology-related reasons for limiting remote work. Video solutions that would enable face-to-face communication were wonky; it was difficult to secure and update off-network employee devices; and workers needed to use often-clunky virtual private network (VPN) connections to access critical work applications. Today, all that has changed — or, at least,…

More than 83 percent of Americans now own a smartphone, up another 4.3 percent over the past year, and users have more than 7 million apps to choose from. All these numbers mean that when people need information, they’re far more likely to pull out their smartphones than fire up a PC. About the only…

A few years ago, regional and midsized financial institutions raced to deploy customer-facing mobile apps, afraid of being left behind. When the dust settled, managers at many banks took a look around and realized that their apps were near copies of their competitors’. This was because most financial institutions launched their apps through their core…

I’m currently working with a healthcare organization that is attempting to design the “hospital of the future.” It’s no surprise that this organization is adopting IT solutions to optimize patient care, but the hospital is spending just as much time and energy on improving the clinician experience. Why? For one, the hospital is trying to…