If your organization has made the strategic decision to enable Microsoft Teams, it is your job to accomplish this task while limiting the impact to end users, and also creating a path that will provide the best adoption and user experience possible.

The following are eight important things for you to consider as you start building your project plan for the move to the Microsoft Teams platform.

Microsoft isn’t retiring its Skype for Business Online solution until the summer of 2021, but we’re already seeing a growing number of organizations transitioning to Microsoft Teams. Businesses are finding that their employees really respond to an environment that ties together collaboration tools such as chat, file sharing, calendar, voice and video.

While it’s exciting to see users adopting a powerful tool on their own, it’s also important for organizations to be strategic in how they roll out and support Teams. Here are three ways to ensure your Teams deployment improves operations and helps your organization achieve its business goals.

In my tenure as a technical architect, I have witnessed a great evolution in collaboration business reviews. What once was simply reviewing system compute, versions and tickets is now so much more.

So what should organizations prioritize when reviewing their collaboration environments?

Huddle room spaces are dramatically growing in the business space over the next three to four years, and many companies are starting to evaluate collaboration solutions so they can plan for and make use of these new workspaces in their offices. With a plethora of technologies on the market, and more rapidly being developed by…

Video collaboration in the customer engagement center (or contact center) makes sense for many of the same reasons the technology makes sense in other settings: When customers can see a human being on the other end of their conversations, they feel a human connection. When customer service representatives or sales staffers can see the people…

At a meeting I attended recently, someone asked two new members of the sales team (both in their mid-20s) how they felt about email. They both said that they would use it if they had to, but that they preferred to communicate via text message. Now, to paraphrase Mark Twain, the rumors of email’s death…