While we at CDW are in the business of providing IT solutions and services to our customers, behind the scenes we deal with the same operational issues that other enterprises face. Earlier this year, our leadership made the decision to close our offices and arrange for all non-essential CDW coworkers to start working remotely.

Over the course of a weekend, our Information Technology teams gained firsthand knowledge of what our customers were either already going through or soon going to be. It was a tall order to tackle the enterprise networking, storage, security, collaboration and communication needs to allow 7,100 coworkers to work from home, but our teams rose to the task. Now, we’re sharing our experience with our customers.

Microsoft Ignite is taking place in Orlando this week. As expected, there have been numerous announcements that will have wide-ranging impacts on the industry going forward. As I did last year for Ignite 2016, this post is a collection of observations and my thoughts on what some of this means for the industry. This is…

Learn more about CDW’s Microsoft solutions. This blog post is brought to you by:

A common oversight I’ve seen customers make in my role as a Senior Software Services Manager at CDW is they often develop a business plan for adopting a new solution and show an attractive return on investment (ROI) dependent upon increased productivity, but they lack a plan to ensure their users adopt the solution in a…

Every day we talk with customers about making decisions regarding what I.T. services to maintain on-premises and which ones to shift to the cloud. This can be a somewhat daunting task, but I.T. professionals want and expect services to help them manage the decisions, transitions and ongoing operations. 

At this month’s annual Microsoft Worldwide Partner Conference, corporate vice president John Case announced their new E5 Suite for Office 365, available to eligible partners and their customers by year end. The new E5 suite underscore Microsoft’s mobile first, cloud first strategy by adding features that enhance real-time, day-to-day business communications; improve data analysis and…