Device as a Service — the subscription model for deploying mobile devices and endpoints — can not only simplify IT management, but also enable organizations to shift costs from a capital expense to an operating expense. But those attractive outcomes aren’t the only justifications for adopting DaaS.

Here are five additional ways organizations can obtain a positive ROI from a device subscription engagement.

Hybrid cloud is often seen as a “best of both worlds” approach, giving businesses the scalability and agility of the public cloud while also allowing them to host some workloads in their own data centers for cost, security or other reasons. But managing the complexity introduced by a hybrid cloud requires specific skills, many of which employees might lack. Consider taking the following steps to ensure that you have the expertise needed to support a hybrid cloud approach.

In my tenure as a technical architect, I have witnessed a great evolution in collaboration business reviews. What once was simply reviewing system compute, versions and tickets is now so much more.

So what should organizations prioritize when reviewing their collaboration environments?

Organizations face many challenges when it comes to keeping their operations secure and driving the most value from their next-generation firewalls (NGFWs). How to overcome these challenges is one of the most common discussions I have with customers. They often don’t have the personnel resources to tackle these important but mundane tasks. One fix is…

Many enterprises know and understand the role and the associated benefits an integrated managed services partner can bring to their IT functions — but what about mid-market organizations, those maybe not sure how to evaluate and measure the benefits of managed services partnerships? Many IT managers and leaders are struggling with this quandary today —…

Collaboration solutions make it easier for employees to work together. So, it’s ironic that the tools themselves sometimes refuse to “play nice” with one another. Organizations often incorporate technologies from multiple vendors to create full-featured customer engagement centers, phone systems and video collaboration environments. But when something goes wrong — or when managers or users…