Video surveillance technology is now in the middle of the same transformation that revolutionized business telephones 15 years ago. Organizations are moving from old, inflexible analog camera systems to modern and agile IP-based digital video surveillance technology. At the same time, they’re shifting responsibility for these systems from facilities teams to IT groups who are more familiar with providing reliable and consistent digital services to other business units.

If you’re looking for new and different ways to provide a great customer experience, consider the surveillance systems you already have in your stores, warehouses and even parking lots. They’re there to thwart theft, but with a little incremental investment, these systems can identify opportunities to wow customers and keep them coming back. Take checkout…

When it comes to safeguarding employees, customers and assets, the Internet of Things (IoT) offers plenty of new tools. Video surveillance is one of the most powerful types, but understanding its technological nuances is critical for maximizing both its effectiveness and your budget. K–12 education illustrates the top considerations, but they’re equally applicable to many…