Given the unprecedented business context of this year, things are even more challenging. Many organizations are still operating largely with a remote work model, and employees often join firms without ever even coming into the office to meet with their managers and colleagues — let alone HR personnel. Under these conditions, it is impossible to conduct traditional orientation programs, or even to simply sit down with new employees to lead them through the various payroll forms and other documents they need to complete.
Many companies are finding value in HR Service Delivery from ServiceNow. While the Now platform is primarily known for its IT service management capabilities, it can also deliver consumer-like HR experiences to employees, helping companies to get their workers up and running as quickly as possible.