The COVID-19 pandemic dramatically accelerated the adoption curve for virtual healthcare options. Concerns about the coronavirus prompted patients and physicians who previously were wary of virtual care to schedule telehealth appointments for the first time. A temporary relaxation of federal regulations allowed healthcare providers to quickly set up new solutions.
This genie isn’t going back in the bottle. For one, patients and providers who have experienced telehealth will continue to demand virtual care options. According to Becker’s Hospital Review, 75 percent of patients who completed a video visit say they are now very likely or extremely likely to choose a video consult over an in-person visit. A wide range of factors will affect virtual care practices in the future.