In my role as product manager at CDW for emerging technologies, I work with vendors that are producing some amazing new solutions. Many of these products are being taken up by emergency response and public safety organizations.

When it comes to emergency response, technologies such as drones and augmented reality (AV) and virtual reality (VR) are capable of assisting frontline workers in safely executing their tasks. Healthcare professionals and first responders can leverage those same technologies to maintain social distance and support early detection of contamination, and can also use mobile devices to stay in contact with non-urgent medical patients. Read about more use cases for emerging technologies.

Drone technology has advanced rapidly in recent years, but organizations are still only scratching the surface of what these devices can do. For business and IT leaders who are unfamiliar with the technology, drones might seem like the domain of hobbyists or the military. But advanced features — such as high-resolution cameras, heat sensors, artificial…