Before this spring, many organizations were already set up to accommodate some portion of their employees working remotely. But very few businesses were equipped to handle all of their employees working from home. As a result, many employees saw performance problems and reduced functionality in the very applications they relied on to do their jobs.

It’s been said that we’re living through what is effectively the world’s largest business continuity exercise. Here are three lessons that business and IT leaders should take away from it.

Planning plays a crucial role in the world of cybersecurity and IT. We’re the teams that our organizations depend on to react quickly when something goes wrong and to recover operations as rapidly as possible. In my conversations with IT leaders, I encourage them to think about this planning role from two important perspectives: incident response and disaster recovery.

Cloud computing infrastructure is often considered a commodity resource. And it’s true that IT managers largely aren’t opting for one cloud provider over another because of the specs of their servers or storage appliances. But that doesn’t mean that every cloud vendor will work equally well for every organization and every use case. When choosing…

When I talk with IT professionals about next-generation backup technologies, I try to focus less on what these solutions are and more on what they help organizations do. The term encompasses a wide range of solutions that can help IT teams solve their pressing data center and business problems. As I talk with clients about…

For decades, disaster recovery has mostly followed a model: An organization copies data from its primary data center and stores it somewhere else (often on tape) for safekeeping, in case something goes wrong. Many organizations continue to think of DR in those terms, but the practice has moved forward. In fact, even the objectives behind…

As the technical lead for the incident response (IR) team at CDW, I see quite a few attacks that occur against organizations, with the most prevalent including phishing (most often leading to credential theft), advanced malware and ransomware. Ransomware is typically the most destructive for organizations that have not prepared or planned for this type…