Digital transformation, customer experience and omnichannel are three of the biggest buzzwords in retail these days. Here’s one more to add to the conversation: layaway. Surprised? That’s understandable. After all, layaway is a century-old service that many retailers phased out decades ago when credit cards went mainstream. But many others still offer layaway. One reason…

Organizations across industries are expressing increased interest in data strategy. For many organizations, the initial reaction is to focus on the data itself; in reality, the data is only a small portion of what is important in a data strategy. Many IT and line of business leaders are surprised to learn the best place to…

Many of the discussions I hear about data center modernization involve massive enterprises that focus on efforts such as incorporating automation throughout their data centers, containerizing applications for cross-environment portability and moving to a more agile app development process. Don’t get me wrong; all of these use cases are enormously valuable — for the right…

The landscape for startups can be treacherous. For many young, growing businesses, it’s a challenge just to stay above water. But the challenge doesn’t end when a product has been accepted by the market or when customers know your business by name and value its brand. As young companies mature, they can’t afford to let…

One of the biggest barriers to digital transformation is knowing where to start. Another is finding the budget. Enhanced video surveillance provides a great example of how to overcome both. Take retail, for instance. Most stores have extensive video surveillance systems to catch shoplifters and pilfering employees. Often, these systems can be quickly and cost-effectively…

Work is changing. In fact, nearly everything about work is evolving rapidly. Workers are becoming more mobile and connected. Workplaces are becoming more flexible and collaborative. The results of these changes are greater efficiency, higher productivity and improved satisfaction among workers. As the workplace evolves, we’re seeing some interesting trends. The U.S. Workplace Survey 2019,…