Until someone invents a crystal ball, business analytics tools are the best way to achieve a deeper understanding of business trends, such as emerging opportunities and changes in customer expectations and habits. The latest BA tools also enable organizations to unlock insights that otherwise would require hiring data scientists.

When the European Union’s General Data Protection Regulation went into effect in May 2018, it posed a challenge for many organizations. But with more than a year of experience under their belts, most have been able to work through the growing pains of compliance and settle into new operational routines. Now that most of us…

When it comes to data analytics, there is a lot to be learned from what higher education institutions are doing with this technology. Schools are facing constant financial and competitive pressure — not unlike most businesses. They need to retain their customers, the students. This can be difficult because of competition from online educational options…

Creating a solid use case for data is like cooking a great meal. You need the correct ingredients, or data. You also have to take special needs into consideration (is anyone allergic to any ingredients? is the data sensitive, subject to regulation?). With both food and data, you want to know where it’s sourced (is…

Manufacturers can use the Internet of Things as the foundation for digital transformation efforts that maximize efficiency, productivity and customer satisfaction. But as they explore these efforts, many manufacturers run into two common hurdles: applying IoT to legacy manufacturing equipment and making sense of all the data flooding in. The good news is both hurdles…

Artificial intelligence (AI) has been getting a lot of attention lately, but for a technology company like CDW, looking to provide valuable solutions to customers, it can be challenging to create a new service offering in this area. For one thing, the term AI is very abstract and can transcend many technology areas such as…