4 Ways Artificial Intelligence Is Revolutionizing Customer Service in the Banking Industry
Automated tools help financial firms make sense of their customer data and bring a personal touch to their services.
Banks and other financial institutions collect a significant amount of data about their customers. Often, a customer will have checking and savings accounts with the same bank, as well as debit and credit cards and perhaps even a mortgage or a car loan. The customer may also use the bank’s website and mobile app. With…