For years, agility has been a guiding principle for many organizations, but the COVID-19 pandemic has elevated its importance. In the spring, many leaders approached the pandemic as a short-term challenge, one they could overcome with temporary suspensions or ad hoc structures.
Today, leaders are developing solutions that will be sustainable for the next several months, a year or perhaps even longer. This pivot calls for organizations to resume operations, but to do so in a manner that prioritizes public health. Many observers, myself included, believe these shifts will ultimately represent lasting changes to how we work, learn and collaborate.