When videoconferencing first ran over IP, it could only speak one language. Videoconferencing systems would, for the most part, only transport traffic over H.323. H.323 quickly became the recommended standard in the videoconferencing market for all audio and visual communications. Today, with the introduction of Bring Your Own Device (BYOD) into the workplace, the problem…

According to Greek mythology, the giant Argus Panoptes had 100 eyes, making him the perfect watchman, because only a few eyes would sleep at any given time. Cisco must’ve found a few of them on the Svalbard Islands, in the far northern part of Norway (Norway being home of TelePresence endpoint development at Cisco), to…

I’m often asked whether the inexpensive headsets advertised on the web are adequate for the workplace. Simply put, they’re not.

When my friend Nancy contemplated a cross-country move, just one thing held her back: a job she loved. Rather than put in her notice, she made a proposal to work remotely.

On any given weekday, I can participate in several meetings, collaborate with colleagues, work on projects, check in with clients and still make it to my son’s 5 p.m. basketball game.

Many people believe hosted voice and Unified Communications as a Service (UCaaS) are the same thing. I suppose you could argue they’re similar, and certainly Hosted Voice is a component of UCaaS since you can’t have UCaaS without a dial tone. However, I think there are several differences. When considering moving away from an on-premises…