When videoconferencing first ran over IP, it could only speak one language. Videoconferencing systems would, for the most part, only transport traffic over H.323. H.323 quickly became the recommended standard in the videoconferencing market for all audio and visual communications. Today, with the introduction of Bring Your Own Device (BYOD) into the workplace, the problem…

According to Greek mythology, the giant Argus Panoptes had 100 eyes, making him the perfect watchman, because only a few eyes would sleep at any given time. Cisco must’ve found a few of them on the Svalbard Islands, in the far northern part of Norway (Norway being home of TelePresence endpoint development at Cisco), to…

I’m often asked whether the inexpensive headsets advertised on the web are adequate for the workplace. Simply put, they’re not.

When my friend Nancy contemplated a cross-country move, just one thing held her back: a job she loved. Rather than put in her notice, she made a proposal to work remotely.

On any given weekday, I can participate in several meetings, collaborate with colleagues, work on projects, check in with clients and still make it to my son’s 5 p.m. basketball game.

Many people believe hosted voice and Unified Communications as a Service (UCaaS) are the same thing. I suppose you could argue they’re similar, and certainly Hosted Voice is a component of UCaaS since you can’t have UCaaS without a dial tone. However, I think there are several differences. When considering moving away from an on-premises…

Frictionless multimedia collaboration is extremely important to small- and medium-sized businesses (SMBs). After all, if a company is trying to be super competitive with a relatively small headcount, everyone in the organization needs to be as productive as possible. Employees need to work together to resolve customer issues, bring innovative ideas to market and avoid…

The case for Video Conferencing can be an easy one to make. Many of the clients we work with have some rather simple needs that Video can quickly address.

An exciting new update to the popular Cisco WebEx Meetings for iPad and iPhone App was released on March 30th, 2013 to the Apple App Store. Cisco WebEx Meetings for iPad and iPhone enable users to enjoy the full meeting experience from their smartphone or tablet. The new Cisco WebEx Meetings for iPad and iPhone…

This is part two of a technical discussion of Cisco WebEx Meetings Server 1.0.  You can find part one here. In this post we’ll cover integration of CWMS to Cisco’s UC infrastructure, some advanced configuration, the deployment scenarios my peer Jon Nelson and I tested in the CDW EFT lab and some design principles we…