When I begin working with an organization on its collaboration efforts, I often find that the company already supports a number of tools. Some have different solutions for different functions, such as calling, messaging, file sharing and video meetings. And others run multiple platforms that essentially do the same things.

It’s sometimes necessary, of course, for organizations to adopt and support multiple collaboration solutions. But there really can be such a thing as too much when it comes to these tools. It’s not just that the cost of purchasing and supporting more solutions will naturally be higher than the cost of purchasing and supporting fewer platforms. There’s also the danger of employees becoming confused about the differences among the various tools — and, therefore, using them less (or less effectively).

An unwieldly, sprawling collaboration environment can lead to an organization paying more for less productivity. Here are some steps we take to help business and IT leaders find the right mix of collaboration tools for their organizations.

When the coronavirus pandemic prompted a massive increase in remote work across the country in mid-March, countless customers came to CDW asking to purchase videoconferencing tools. Makes sense, right?

Yes — until you consider that some of these companies were already paying for collaboration suites that have videoconferencing capabilities; the companies simply had never used them.

While many organizations have adopted new collaboration tools in recent years, they often struggle to take full advantage of them. Here are five ways to get the most out of these essential solutions.

Here’s a bit of good news for businesses that have made the shift to remote work: If you give your employees what they need to do their jobs, having them work from home can boost the bottom line.

How individual companies enable remote work depends on their industries and staffing, of course, but in our experience at CDW, most invest in a similar set of connectivity tools and services. Here’s a look at three of those solutions, and some thoughts on how they can help remote workers be productive.

Work is changing. In fact, nearly everything about work is evolving rapidly. Workers are becoming more mobile and connected. Workplaces are becoming more flexible and collaborative. The results of these changes are greater efficiency, higher productivity and improved satisfaction among workers. As the workplace evolves, we’re seeing some interesting trends. The U.S. Workplace Survey 2019,…

In my earlier blog post about migrating to Microsoft Teams, I covered the variety of coexistence modes available to organizations as they consider their migration to this communication and collaborations platform. With many organizations needing to maintain both Skype for Business and Microsoft Teams for a period of time, it’s important to have some insight…

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