With demand for businesses to consume collaboration services in the cloud at an all-time high right now, CDW has added the Cisco Unified Communications Manager Cloud (UCM Cloud) solution to its Managed Collaboration Anywhere (MCA) portfolio. This portfolio now includes managed collaboration solutions covering the complete Cisco Hosted and Cloud Calling portfolio of Cisco Hosted Collaboration Solution (HCS), Cisco UCM Cloud and Cisco Webex Calling. Cisco is currently providing collaboration solutions that deliver enterprise-grade service to more than 100 million devices.

The end users of many on-premises and hosted Cisco Unified Communication customers have never been able to communicate natively from their Cisco Jabber clients to their third-party business partners who use Microsoft’s Lync or Skype for Business. It’s as if they were on opposite sides of a river with no “bridge” to cross, leaving them…

While you might get a text from your dentist reminding you of an appointment or you might be able to hold a table at your favorite restaurant online, in the small and medium business (SMB) market — especially the sub-200 seat space — dial-tone, voicemail and basic unified communications (UC) features are still the norm….

According to Greek mythology, the giant Argus Panoptes had 100 eyes, making him the perfect watchman, because only a few eyes would sleep at any given time. Cisco must’ve found a few of them on the Svalbard Islands, in the far northern part of Norway (Norway being home of TelePresence endpoint development at Cisco), to…

On October 14, 2015, Cisco released Field Notice 64029 with updates on November 3, 2015. Here’s everything you need to know about this issue that affects Cisco UCS C220 M4 and C240 M4 servers. The field notice addresses and expands upon Cisco Bug CSCuv33991

There are SO many choices when it comes to video conferencing, and with choices come WORDS!  You might ask, “What do all these terms mean and how are they relevant to me?  I just want a video conferencing solution that works for my users and me!”  I’ve been asked so many times about this and…