The Power of Omnichannel Customer Engagement
The Evolving Customer Behaviors Forcing Evolving Technology Solutions
With the holiday season on the horizon, retailers must prepare to compete more intensely than ever for their piece of the growing, but finite consumer spending. Increasingly, that means upping their omnichannel retail communications game. After all, customers are moving more fluidly than ever among retail channels — including physical stores, websites, calls to the…