In February 2019, Cisco released version 2.6 of Identity Search Engine (ISE). While this version can be a direct upgrade from ISE releases 2.1 to 2.4, organizations should ensure their ISE is on the latest patch level for its version number before upgrading. First, What Happened to ISE v.2.5? You might have noticed that Cisco…
Today’s smartphones have security features that were practically science fiction just a few years ago. A user with a new device likely has a phone that encrypts data, continuously updates its operating system to ward off threats and allows users to authenticate their identity with biometric factors such as fingerprint and facial recognition. This is…
When I tell organizational leaders that they can cut the average call time in their customer engagement centers by 10 to 20 seconds, their eyes light up. I can see them doing the mental math, calculating their potential savings by multiplying those shaved seconds across all the calls that their customer service representatives handle every…
Cisco’s Identity Services Engine (ISE) is a powerful tool for providing cybersecurity and networking teams with visibility into the identity of users accessing their networks. I’ve spent the past few years working with CDW customers deploying ISE in a wide variety of environments. During that time, I’ve learned a few lessons that can help organizations…
Many smart organizations have moved their documents to the cloud, and over the next few years, still more will join them. A cloud solution enables you to access files from any device at any time. No more shuffling files back and forth, hoping you have the latest version, or making sure you’ve copied all the…
On December 7, Cisco published the end of life for its popular Access Control System (ACS) product. ACS has been the de facto standard for device network authentication and device administration for many years. With both RADIUS and TACACS+ authentication services, it served the needs for many customers for a long time.
