The coronavirus crisis has illustrated the importance of mobility to business operations in nearly all sectors. Organizations have been forced to provide access to data and systems to far more employees working remotely than at any point in the past. During the crisis, organizations have sought to use mobile applications to create a competitive advantage.
Still, many organizations struggle with optimizing their mobile apps. Too often, mobile apps lack the visibility and controls to ensure that users have the best possible experience — and to ensure that the app is providing the business with as much value as possible.
Here are three areas that companies should be sure to tackle as they seek to get the most out of their mobile apps.