AI and ML: What Are They, and Why Should You Know the Difference?
Understanding the fundamentals of artificial intelligence and machine learning is the first step to impressing your customers.
Twenty years ago, investors and analysts asked businesses, “What’s your web strategy?” Fifteen years ago, it was, “What’s your mobile strategy?” Today, it’s, “What’s your AI strategy?” Artificial intelligence gives businesses powerful new ways to get deeper insights into customer experiences, needs, wants, habits, risks and more. Yet as with the web and mobile, recognizing…
Smart Cities Look to Enhanced Video Surveillance for Fresh Insights
Video analytics provide a deeper understanding of traffic, pedestrians and more, enabling informed decisions to make cities safer and better.
Cities and municipalities face a number of tough questions as they try to provide residents with a good place to work and live. How much congestion and pollution are caused by vehicles circling the block as drivers look for a parking spot? Which intersections have the most near-miss accidents? Where is jaywalking common — and…
Turning Customer Data into Actionable Insights in Retail
When it comes to data in retail, getting the right answers requires asking the right questions.
As data analytics have taken off in retail, I’ve seen companies racing to make investments in the space — implementing robust analytics platforms and onboarding teams of data scientists in a rush to stay ahead of their competition. According to a Gartner study of retail technology, 45 percent of retailers either have up-to-date AI technology…
An Inside Look at 3 Leading Business Intelligence Tools
Understanding the features of BI platforms from Microsoft, Qlik and Tableau can help organizations make the best choice for their operations.
Using data to improve operations seems like a simple idea. But many organizations struggle to achieve this goal because they have trouble clearly understanding how operations perform when their data is scattered across multiple systems. Even when these systems have reporting built into them, their closed and static nature makes it difficult to find the…
Find Hidden Synergy in Digital Transformation Projects
To maximize each project’s return on investment, make sure data doesn’t languish in departmental silos.
Digital transformation initiatives can make workers and processes much more efficient and productive. But are the actual initiatives as efficient and productive as they can be? This isn’t a brain teaser. It’s about identifying ways to maximize each digital transformation project’s return on investment while minimizing its overhead costs. Organizations often have multiple digital transformation…
