Before joining CDW, I served as the director of curriculum and innovation for a large school district in Texas. In that role, I witnessed the creativity and dedication of teachers firsthand. I often traveled with those educators to conferences where we learned together about exciting new technologies that could transform the classroom experience. When we arrived back at work on Monday, we were often disappointed to learn that the networking or security teams wouldn’t allow us to use our new favorite tool in the classroom due to privacy issues.

Back then, I had a hard time understanding the rationale behind those decisions. I felt like the “Department of No” was simply getting in the way of the real work of the district. Today, that experience helps me understand both sides of the equation as I work with CDW clients to develop their security programs.

I know that teachers are only trying to do what is best for their students, but they often don’t understand that they might be putting children in jeopardy if they’re not using safe, vetted applications in the classroom. That’s why I helped develop the K-12 Blueprint for Security toolkit, to better educate administrators, teachers, students and parents about privacy and security risks.

2020 has been an incredible year for Microsoft and especially for Microsoft Teams. With many organizations quickly adopting new ways for employees to work from anywhere, Microsoft Teams has seen a meteoric rise in usage for meetings and collaboration. In fact, Microsoft recently announced that by the end of April 2020, usage of Microsoft Teams had surpassed 75 million active users, a massive increase from the 44 million users reported the previous month.

One of the greatest assets of Microsoft Teams is that the platform is growing and adding new capabilities on a seemingly weekly basis. As organizations look for new ways to use the platform and further integrate Teams into their business processes, they will soon discover solutions for customized workflows, business process automation, direct integrations with Microsoft and third-party applications that provide a single pane of glass experience, and even industry vertical-specific functionality for supported tenants.

To help organizations discover some of these capabilities, I compiled a list of four unique use cases that organizations might consider for the next stage in their Microsoft Teams journey.

As localities slowly begin to reopen, technology will be an essential part of the process. The digital infrastructures at the heart of many modern cities may prove critical to keeping the coronavirus at bay. There are many other potential coronavirus-related applications for video in digitally connected cities and the organizations within them. Some, such as using facial recognition for contact tracing, may be controversial, and there are certainly privacy and security issues that municipalities must address. But the fact that a device as simple as a mounted camera combined with powerful analytics software might be used to accomplish in just a few seconds what would otherwise be quite difficult — that’s something localities and other organizations must consider.

Agile software development has many things to teach us, and one of my favorites is Fist of Five. This voting method, often proposed for scrum teams, is a fast way to get feedback from your team. In short, when you need to come to an agreement, take the temperature or vote on something, you can call for a Fist of Five.

Across industries, IT networks are becoming more complex. The number of users, the number of devices and the amount of bandwidth being consumed are all growing at exponential rates. But resources dedicated to the network largely remain flat. At some point, something has to give.

The only way to battle complexity is with the simplicity offered by features such as automation and orchestration. This is where software-defined approaches to networking come in. Particularly, the software-defined access approach pioneered by Cisco Systems (SD-Access, or SDA) can simplify network deployment and management, freeing up more time for IT departments to focus on strategic projects.

The global pandemic and social distancing measures have redefined the office for many people. Industries that never would have considered allowing their office employees to work from home were forced to rethink decades of business as usual.

This change has also brought new technology needs. Since these businesses had built technology infrastructures that relied on traditional network and application architecture, a shift had to occur. Suddenly, IT departments were dealing with overloaded VPNs or having to deploy a VPN that they never had to maintain before. Compound that with the fact that users are now accessing company resources from networks or assets that corporate IT has no control over, that most home routers are still vulnerable to exploitation and that, in many cases, the network gates were flung open in the name of productivity ― it’s enough to give any CISO an ulcer.

So how can companies mitigate these risks? Now that everyone is settling into a routine and we’re adjusting to this “new normal,” it’s an ideal time to reach out to your users and talk about security.