In the early days of the coronavirus pandemic, some organizations had a difficult time responding to the new IT needs of their end users. Shifting resources to accommodate a largely remote work environment proved to be a complicated endeavor. And, as IT staffers’ time and energies were focused on supporting these new workflows, routine maintenance and support tasks began to pile up.
But some companies tended to have an easier time with the shift. One common denominator for these organizations: They largely relied on software-defined solutions in their data centers. Find out why.