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Cloud

Whether it’s public, private or hybrid, cloud computing is opening up new opportunities for organizations of every size. Hybrid cloud storage provides on-demand capacity that enables data center operators to handle the deluge of Big Data, while Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) leverage the pay-as-you-go model to improve the way organizations work and succeed. Hear from CDW’s team of experts as they take a deep dive into the ways organizations can prepare for a cloud migration, bolster cloud security in the face of rising threats and take full advantage of the scalability and flexibility of Microsoft Azure and other cloud resources.

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Dialing In the Right Managed Services Option for AWS

A managed service provider can prevent cloud sprawl, proactively address problems and help organizations meet their business goals.

By Ken Mosby
|
November 6, 2020
Cloud, Services

I recently fielded a call from a school district that had moved some virtual machines into the cloud with Amazon Web Services. The district had an initial scope (and budget) for just 30 VMs but then quickly expanded to well over 100 cloud instances. Predictably, costs skyrocketed.

This might look like an unforced error on the part of district officials. But even large enterprises with sophisticated IT shops often run into problems when they first migrate resources to the public cloud. They may let costs run out of control due to sprawl, for example, or have trouble maintaining an environment that complies with specific industry regulations, such as HIPAA, the Sarbanes-Oxley Act or the Payment Card Industry Data Security Standard.

One simple solution to these problems is to enter a partnership with a trusted managed service provider such as CDW. Relying on deep experience developed over years of working closely with organizations in virtually all industries, an effective MSP can help businesses monitor and optimize their cloud environments for cost, performance, security and compliance.

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Migrating to AWS Cloud: How It Impacts Your Business

Moving to the cloud touches many aspects of your organization beyond the technology.

By Darren Harbour
|
November 5, 2020
Cloud, Services

For many organizations, a migration to public cloud is seen as a technical challenge with a set of tasks that need to be completed. In reality, it is far more than that, with areas outside of technology that need to be considered.

This blog post will touch on some of the more pertinent areas of your business that should be considered in your migration to the public cloud.

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Cisco Systems: Cloud Contact Center Product Review Series

Expanding on its on-premises strengths, Cisco moves into the cloud for contact center.

By Scott Petersen
|
October 23, 2020
Cloud, Digital Workspace, Services, Software

Welcome back to the third part of this blog series, where I’ve been exploring the options available in the cloud contact center space. A quick recap of who we have talked about in this series: The first post was on the power of RingCentral, the second was showing off the red-hot Five9.

In this third blog, I will explore where Cisco Systems is at in this cloudy landscape. In a business landscape influenced by the pandemic and remote work, cloud computing has been a valued resource for many companies, especially those relying on cloud contact center technology. Let’s dig into where Cisco, one of the on-premises leaders of contact center, is with cloud.

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How to Drive M&A Value Using Tech Tools

Don’t let IT integration become a sticking point in your mergers and acquisitions ― these tools will help.

By Rocky Standifer  and John Whitenack
|
October 19, 2020
Software, Cloud, Data Center, Security

Technology is more important than ever to the merger and acquisition (M&A) process. For many firms, IT is a top driver of deals, but it can also be a sticking point.

In its “Corporate M&A Report 2020,” Bain warns of the challenges posed by IT integration: “In a tech-enabled world, deal scrutiny is expanding to include issues such as data ownership and access to critical technology, often prompted by national interests, as well as the impact on future competition. The time, complexity and the resources to get deals over the regulatory hurdle are rising — it will take longer than you think and cost more than you expect.”

It’s essential for organizations to prepare for the integration process and enter it with their eyes open. These four types of technology tools can help to streamline IT integration.

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Moving to Modern Device Management

For many organizations operating in today’s highly distributed business world, cloud-based device management is now a must.

By Mehboob Ahmad
|
October 14, 2020
Cloud, Security, Services

Savvy IT shops have long understood the need for effective device management, first through mobile device management (MDM) solutions and then via unified endpoint management (UEM) platforms.

Today, more organizations are opting for “modern device management,” a Microsoft-coined term that describes device and application management delivered via cloud-enabled services. Here’s why organizations are making the move and why this model is likely to stick around.

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Gain Contact Center Availability by Giving Up Some Control

Moving a contact center to the public cloud has trade-offs, but it helps many organizations meet their most important objectives.

By Jean-Jacques Erasmus
|
September 28, 2020
Cloud, Services, Software

When business and IT leaders think about moving their contact centers (or customer engagement centers) into the public cloud, the first thing that often comes to their minds is the control they’ll be giving up. But often, the improved contact center functionality and high availability they get in return is far more valuable.

It is completely understandable that an organization might be hesitant to hand over the reins of its contact center infrastructure. When systems are housed on-premises, people tend to think that they have the ability to guarantee uptime. But the truth is that cloud contact centers tend to be much more insulated from the factors that cause downtime in the first place.

Here are four ways that the public cloud can improve availability and uptime for enterprise contact centers.

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