Managed Security Services can mean contrasting things to various organizations. It has a tradition of being approached with slight trepidation by many information technology decision makers. By proper definition, a managed security service provider (MSSP) simply put, provides outsourced monitoring and management of security devices and systems. According to Gartner, “common services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services. MSSPs use high-availability security operation centers (either from their own facilities or from other data center providers) to provide 24/7 services designed to reduce the number of operational security personnel an enterprise needs to hire, train and retain to maintain an acceptable security posture.”

In today’s highly turbulent threat environment, past feelings of hesitation to develop a partnership with an MSSP organization is now being met with more wide-spread acceptance and enthusiasm by organizations of all shapes, sizes and vertical market industries. The imagery and stories of yesteryear of having to relinquish the keys to your proverbial kingdom to a semi-familiar business partner is quickly transforming. So, what has changed, and why now? Let’s examine a few recent shifts in the security industry that has led us down this path.

Cybersecurity Talent Gridlock

Highly-skilled cybersecurity personnel has reached a point of global gridlock. The ability to hire, retain and develop a team of talented security professionals is not a new challenge, but one that is growing in criticality by the day. Studies released by industry stalwarts Cisco and PwC have quantified the dilemma in terms of number of vacant skilled security positions. Cisco estimates there are more than 1 million unfilled security jobs worldwide. This is a staggering figure as we are quickly beginning to learn that not only are organizations skillfully outmaneuvered by determined adversaries looking to compromise their systems and networks, but they are also being out numbered.

A Growing Playbook of Security Tools and Strategies

Security discussions have been migrating over the years from the traditional information technology departments and into the boardroom. Chief Information Security Officers (CISOs) are looking for advantages to gain ground on attackers, and potentially stay ahead of the curve if presented the right opportunity. The security industry is stocked full of new and exciting technologies, innovative compensating controls, and sophisticated technology that attempt to lend better threat mitigation and overall credibility to current security toolsets. Many of the essential cornerstones of security are still fundamentally critical, and this will remain the case for many years to come. However, where does an organization draw a line in the sand and declare that enough is enough? What is the proper blend of tools for your organization? How do we establish the culture, apply a framework, and stick to a playbook that works for us? These are all challenging questions that involve intrinsic critical thinking exercises of each and every organization. For the playbook that works for one team, may not necessarily work for another.

Today’s Modernized Managed Security Services, A True, Collaborative Partnership

Proactive organizations and their security leadership teams are turning to their organization to better leverage the tools and information to help make more informed business decisions in order to manage risk and protect their reputation. Leveraging today’s advanced security technology offerings to their maximum potential is a goal that many organizations are seeking. Data science, threat intelligence and adaptive behavioral profiling with continuous analysis are some of the many refreshing approaches incorporated into a managed security services partnership that are emerging in the security industry. Masergy, a leading global telecommunications and managed security services provider who owns and operates the largest independent software defined platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises is one of the premier innovators in this space.

Masergy’s Unified Enterprise Security platform delivers a truly integrated advanced threat management solution. Masergy UES delivers an enterprise security experience encompassing a turn-key, intelligent platform which leverages machine learning, big data analytics and intricate packet analysis which all work together to deliver meaningful remediation information for your organization. Combined with Masergy’s global expertise in telecom infrastructure, the UES platform is able to provide awareness around critical network security challenges in today’s enterprises by balancing costs, and augmenting an existing organization’s security team with professional analysts and vulnerability researchers.

By sharing the responsibility and augmenting an organization’s current tools and skillsets with the Masergy UES platform, customers are afforded the luxury of selecting the components of the service that best fit their current needs – or address immediate gaps in their processes and controls. This customizable approach is one that is innovative in the industry, and affords an organization to learn and grow their security skillsets, understand attack patterns and help mature their defenses over time.

Also, by removing the constant need to address “fires,” security teams and other operational staff members are able to focus their efforts on more business critical, revenue generating projects that impact their respective internal and external stakeholders, while remaining focused on organizational vision and strategies. By leveraging the Masergy UES cloud threat intelligence, operational expertise, and world-class customer service, customers are able to fundamentally simplify their architecture, consolidate disparate tools, and control costs in order to work more efficiently – all while enabling a true, collaborative partnership that offers greater effort around identifying, detecting, protecting, responding and recovering to today’s most demanding threats.

To learn more about leveraging managed services in your company, check out this article in BizTech Magazine and visit CDW’s Managed Services site to get started.

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One thought on “Orchestrating Managed Security Services: A Shared Responsibility Model

  • Brenda Bryant says:

    Right now I’m happy with my security that I have, but it was interesting reading. Thank you

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